logo vpn defender

Frequently asked questions

Please click on a question below to see it's answer. Please contact us if your question not here.

  • What is VPN Defender?Open or Close

    VPN Defender allows you to browse your favorite mobile apps and websites through external, secure servers. This helps you access apps and services from other countries and to overcome blocks and censorship.

    It also hides your IP address so that people and websites cannot see where you are physically located.

  • Why do I need a VPN profile?Open or Close

    Installing a profile is a quick way to set up a VPN on your iPhone. The profile contains the settings needed to access our servers.

    Without this profile, you would need to manually enter the settings into your iPhone to set up the VPN.

  • How do I uninstall VPN Defender?Open or Close

    On your home screen, hold the app icon for 2 seconds and then tap the cross on the top right corner of icon to remove the app.

    Please keep in mind that if you want to remove VPN Defender completely, you will also need to remove the VPN profile. To do so, go to “Settings,” select “General” and then "Profiles”. Finally, select “VPN Defender Profile” and then “Delete Profile”.

  • How do I remove my information?Open or Close

    You can easily delete your personal information from our servers by navigating to "About this app" from the Menu and checking the "Delete personal data" checkbox at the bottom of the screen.

    This will delete your previously collected personally identifiable data. Leaving the checkbox checked will prevent the storage of additional personal data. Please keep in mind that if you would like to cease all data collection entirely, you will need to uninstall the VPN profile.

  • How can I contact VPN Defender?Open or Close

    If you experience problems or have feedback, please contact us. Simply open the menu in the app and press "Contact us" to send us a message.

    You can also contact us by email via contact@vpndefender.com. We will get back to you as soon as possible.